Shipping Terms

How can I track my package?

If tracking info is available, you'll be able to track your package by way of the Your Orders page. Just click "Track Package" next to the delivery you wish to follow.

Why isn't there tracking information in my order?

If you do not see any tracking data for your shipment as well as estimated delivery date hasn't yet passed, your package should still arrive by the due date. You could find some common explanation why tracking stats are unavailable on our Tracking Shipments Help page.

Free Shipping

To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible products inside of your Shopping Cart.
  • Go on to checkout.
  • Ship your items to only one U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 4-7 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

With this particular shipping option, we fulfill your order in the more cost-efficient way. This allows us to pass our savings on to you by means of free delivery. While it could take additional time to pack and ship your order, you'll still receive it around the estimated delivery schedule.

International Shipping

We gladly accepts orders all around the globe. Available brands, shipping rates and fees can differ with respect to the delivery address for the order.

To find out the shipping rate information specific to your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.


These items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling since they're extremely heavy (like, multi-volume sets) cannot be shipped outside the U.S. If it is the situation, it will be noted on the product detail page.

Returns & Replacements

The aforementioned terms (including, if applicable, terms regarding the Import Fee Deposit) also relate to the shipment of any replacement product which can be shipped if you experience an issue with the initial shipment. In case you return a product to us, you'll be the exporter from your destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. To learn more please use the "Contact Us" form page.

Customs, Duties, and Taxes

You will be liable for assuring the product can be lawfully imported to the destination country. When ordering the recipient will be the importer of record and should observe all procedures in the destination country. Orders that are shipped to countries outside of the United States may be be subject to import taxes, customs duties and charges levied by the destination country. The recipient of an international shipment could be subject to such import taxes, customs duties and fees, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no control over these charges and cannot predict whatever they may be. Customs policies vary widely from nation to nation; you need to speak to your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery quotes.

Shipping Costs and Times by Geographical Region

When orders shipped internationally make it to the destination country, they are often controlled by customs clearance procedures which could cause delays beyond original delivery estimates.

Dealers often have policies that are different from our conditions and terms. For items you have purchased from the seller, please visit the applicable seller's policies for any other conditions that may affect your purchase of such items.

Shipping to APO, FPO, or DPODestinations

Standard Shipping Deliveries will take longer--up to A three week period for APO, FPO, or DPO addresses.

 The greatest stuff and the best deals.